Intelligent Asset Management, Inc.Support and downloads for IAM Telecom clients.
Open a ticket, check on one you've already opened, or grab the apps we set you up with. For anything urgent, call 810-664-9933.
Get help
Tickets go straight to the people who support your setup.
Prefer email? support@iamtelecom.com
Join an IAM Telecom meeting
Our standing meeting room for screen shares and remote sessions.
Apps and installers
The current versions of the apps we deploy. Windows installers unless noted.
- Download
Elevate Desktop App
Calling, chat, meetings and SMS on your computer.
- Download
Elevate Meetings App
Video meetings and screen sharing.
- Download
ShareSync App
File sync and sharing.
- Chrome Web Store
Elevate Chrome Extension
Click-to-call from your browser. Also available inside Elevate once installed.
- Download
Microsoft Office Apps for Business
64-bit installer for Word, Excel, Outlook and the rest of the Office apps.
- Download
Elevate Desktop App, September 2021 version
Only if you're having trouble with the current version.
Quick fixes
Reference items we use during support calls.
- Disable Chrome click-to-call
HKLM\SOFTWARE\Policies\Google\Chrome
EntryClickToCallEnabled· REG_DWORD · value0- Outlook AutoComplete location
C:\Users\%username%\AppData\Local\Microsoft\Outlook\RoamCache- Outlook AutoDiscover registry fix
- AutodiscoverFix.zip
Ready to talk? We'll give you a straight answer.
No sales pitch, no jargon. Tell us what you're dealing with and we'll tell you what we think. Most conversations take 20 minutes.